Returns & Exchanges
At Daals, we want you to love your new home additions, which is why we offer a straightforward 30-day return policy for unused items in their original packaging. Whether you have changed your mind or received a faulty product, our team is committed to making the resolution process as seamless as possible.
Initiate Your Request
Contact our customer service team within 30 days of delivery with your order number and the reason for your return to receive a unique Return Authorization code.
Prepare the Item
Ensure the product is securely packed in its original box with all protective internal packaging and hardware included to prevent damage during transit.
Schedule Collection
Depending on the item size, we will either provide a prepaid shipping label or coordinate a professional courier collection from your doorstep at a scheduled time.
Receive Your Refund
Once our warehouse team inspects the returned goods, we will process your refund to the original payment method within 5 to 10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing